Frequently Asked Questions

Everything you need to know about shopping with Roger.

What is the standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.

What is your return policy?

Roger offers a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

At Roger, we are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.